Security & Privacy at Human Global Communications

Security Plus Protection!

Human Global Communications Co., Ltd. strictly safeguards all personal information collected from our customers in the provision of our services and all personal information collected in recruiting employees, in conformance with the personal information protection law of Japan.

What is S++ecurity?

S++ecurity

(read as “Security Plus”) encapsulates the idea of thoroughly protecting data by combining Human Global Communications’s own security measures with industry best practices.

S++ecurity is the mark that symbolizes Human Global Communications’ security environment, an environment in which effective measures are taken to prevent the disclosure to third parties of proprietary and personal information contained in rewriting and translating work received from clients.

Securely Protecting Proprietary Information, Personal Data and Client Content

Intended use of Proprietary Information and Personal Data

Human Global Communications meets all its obligations relating to the protection of personal data under the Personal Information Protection Act (2005). Furthermore, the company strictly limits the use of client’s proprietary information and personal data to carrying out only its various services, which mainly comprise business skills training, rewriting and translating. (Use is limited to that required for providing information about the seminars, courses, campaigns, and surveys we conduct, for processing applications for those seminars, courses, campaigns, and surveys, for answering inquiries from the clients and communicating with the clients about our business, services and products, and other such purposes.)

Disclosure of Client’s Personal Information to Third Parties

Human Global Communications will only disclose personal information received from a client to a third party under the following circumstances.

  1. Human Global Communications will only disclose personal information received from a client to a third party under the following circumstances.
  2. Use of the information is strictly limited to completing a given task entrusted to that third party.
  3. Human Global Communications is legally obliged to disclose the information.

Protection of Proprietary Information, Personal Data and Client Content

Human Global Communications maintains a high level of security with regard to protecting proprietary information, personal data and client content.

Human Global Communications takes measures to prevent the loss, destruction, alteration, unlawful access and disclosure of proprietary information, personal data and client content. Furthermore, in the unlikely event that information is disclosed, the matter will be dealt with promptly.

Principal Security Measures

Protecting clients’ data and contents stored electronically (PC security)

  • Control of access to PCs and servers
    →Access to all company PCs requires a password and user ID
  • Complete prevention of P2P file sharing software from leaking information
    →Company personnel are prevented from downloading and installing software on company PCs.
    →All P2P file sharing software has been completely removed from company PCs.
    →Firewalls are maintained on all company routers.
    →Non-work related e-mail attachments are banned.
  • Prevention of information leakage when sending rewritten work and translations as email attachments from Human Global Communications to clients
    →All files are sent as password-protected self-extracting files.
  • Physically taking media containing clients’ personal data and content out of the office is forbidden to prevent information being leaked outside of the office.
    →All files are encrypted so that they can only be opened/read by company PCs that have suitable software installed.
    →All removable memory devices (e.g., USB memory sticks) have software installed that prevents them being used unless they are password protected.

Protecting client’s data and content stored as hardcopy

  • Hardcopies of documents kept in secure filing cabinets
  • Strict policy on locking desk drawers
  • Controlled office entry and exit

Furthermore, all Human Global Communications employees sign a confidentiality agreement regarding proprietary information, personal data and client content. This agreement remains in effect after an employee has left the company.

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